Trendowin LLC – Shipping Policy: Bringing Warmth to Your Home, Quickly & Safely!

At Trendowin LLC, we’re thrilled you’ve chosen us to bring the warmth and ambiance of a beautiful electric fireplace into your home. We’re committed to getting your order to you quickly, safely, and with absolutely no shipping costs! That’s right – FREE SHIPPING on every order!

1. Shipping Overview: Your Comfort, Delivered Free!

Enjoy the convenience of FREE shipping on all orders, no minimum purchase required! We handle everything from careful packaging to reliable delivery, ensuring your new fireplace arrives in perfect condition, ready to transform your space.

We currently only ship within the United States. We appreciate your understanding.

2. Processing Time: Getting Your Order Ready for Its Journey

Once you’ve placed your order, our team gets to work! We typically need 1-2 business days to process your order. This includes:

  • Verifying your order details.
  • Carefully inspecting your chosen electric fireplace.
  • Packaging it securely for its journey to you.

We know you’re excited to receive your order, and we promise to get it ready as quickly as possible without compromising on quality.

3. Shipping Methods and Timeframes: On Its Way to You!

We partner with reliable carriers to ensure your order arrives safely and on time. You can expect your order to arrive within 3-5 business days after it has been processed. So, from the moment you click “order” to the moment you’re enjoying the cozy warmth of your new fireplace, it’s generally just 4-7 business days!

4. Shipping Costs: FREE!

That’s right, we offer FREE SHIPPING on all orders, regardless of the amount!

5. Shipping Restrictions: Where We Deliver

Currently, we only ship to addresses within the United States. Due to the size and delicate nature of our electric fireplaces, we don’t currently ship internationally. We apologize for any inconvenience this may cause.

6. Order Tracking Information: Keep an Eye on Your Delivery!

Once your order ships, we’ll send you a confirmation email with a tracking number. You can use this number to track your package’s progress online and see its estimated delivery date. Stay informed every step of the way!

7. Delivery Issues and Solutions: We’re Here to Help!

We strive for a smooth and hassle-free delivery experience. However, if you encounter any issues, such as:

  • Damaged packaging
  • Missing items
  • Delivery delays

Please don’t hesitate to contact us! Our friendly customer service team is here to help resolve any issues promptly and efficiently. You can reach us at +1 (801) 566-0666 or via email. We’ll work with you to find a solution that meets your needs.

Your satisfaction is our top priority!

8. Holiday and Weekend Shipping: Planning Ahead

Please note that shipping times may be slightly longer during peak holiday seasons and weekends. We appreciate your patience during these times. We’ll always do our best to get your order to you as quickly as possible.

9. Special Handling Instructions: Let Us Know!

If you have any specific delivery instructions, such as needing to schedule a delivery time or requiring a signature upon delivery, please let us know in the order notes during checkout. We’ll do our best to accommodate your requests.

10. Contact Information for Shipping Questions: We’re Just a Call Away!

If you have any questions about our shipping policy or need assistance with your order, please don’t hesitate to contact us: