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60" Electric Fireplace - 13 Flame Colors, Remote, Timer
60" Electric Fireplace - 13 Flame Colors, Remote, Timer $400.00
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36" Electric Fireplace - Realistic Flames & Heat
36" Electric Fireplace - Realistic Flames & Heat $294.00

36″ Electric Fireplace – Wall Mount/Recessed – 13 Colors

$300.00

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SKU: WM78893011 Category:
Description

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Sweetcrispy 36″ Electric Fireplace: Transform Your Space with Warmth and Style

Experience the perfect blend of ambiance and functionality with the Sweetcrispy 36″ Electric Fireplace. Whether you’re looking to add a touch of elegance to your living room or create a cozy retreat in your bedroom, this versatile fireplace offers a stunning visual display and efficient heating capabilities. With multiple installation options, adjustable flame colors, and user-friendly controls, the Sweetcrispy fireplace is designed to enhance your home and provide year-round comfort.

Product Specifications

Feature Specification
Dimensions 36 inches (Width)
Heating Power 750W / 1500W
BTU Output 5100 BTU
Temperature Range 59°F – 95°F
Flame Colors 13 Adjustable Colors
Ember Bed Colors 13 Adjustable Colors
Timer 1-12 Hours
Installation Recessed, Wall-Mounted, Freestanding
Control Touch Screen, Remote Control
Noise Level Under 40dB
Power Supply 120V AC

How to Use Your Sweetcrispy Electric Fireplace

  1. Installation: Choose your preferred installation method: recessed, wall-mounted, or freestanding. Follow the included instructions for secure and proper installation.
  2. Power On: Plug the fireplace into a standard 120V AC outlet. Use the power button on the unit or the remote control to turn it on.
  3. Flame Customization: Explore the 13 flame and 13 ember bed color options. Experiment with different brightness levels and speed settings to create the perfect ambiance for any occasion.
  4. Heating Settings: Select your desired heating mode (750W or 1500W) and adjust the temperature to your preferred level. Use the timer function to set the fireplace to turn off automatically after a specified period.
  5. Sleep & Recreation Modes: Use the remote control to access Sleep Mode for a calming, dim setting, or Recreation Mode for a vibrant, dynamic display.
  6. Maintenance: Regularly clean the glass front with a soft, dry cloth to maintain optimal visibility. Ensure proper ventilation around the unit to prevent overheating.

Key Benefits

  • Realistic Flame Effect: Enjoy the beauty of a traditional fireplace without the hassle of real wood or gas.
  • Customizable Ambiance: Choose from 13 flame and ember bed colors to match your mood and decor.
  • Efficient Heating: Warm your room quickly and efficiently with adjustable temperature settings.
  • Versatile Installation: Install it recessed, wall-mounted, or freestanding to suit your space.
  • User-Friendly Controls: Easily adjust settings with the touch screen or remote control.
  • Safe and Quiet Operation: Enjoy peace of mind with the child lock feature and a noise level under 40 decibels.
  • Energy Efficient: Save on heating costs by only heating the room you’re in.

Our Customer Satisfaction Guarantee

We are confident that you will love your Sweetcrispy 36″ Electric Fireplace. If for any reason you are not completely satisfied, simply contact us within 30 days of purchase for a full refund or exchange. Your satisfaction is our top priority.

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Shipping Policy

Shipping Policy

Trendowin LLC – Shipping Policy: Bringing Warmth to Your Home, Quickly & Safely!

At Trendowin LLC, we’re thrilled you’ve chosen us to bring the warmth and ambiance of a beautiful electric fireplace into your home. We’re committed to getting your order to you quickly, safely, and with absolutely no shipping costs! That’s right – FREE SHIPPING on every order!

1. Shipping Overview: Your Comfort, Delivered Free!

Enjoy the convenience of FREE shipping on all orders, no minimum purchase required! We handle everything from careful packaging to reliable delivery, ensuring your new fireplace arrives in perfect condition, ready to transform your space.

We currently only ship within the United States. We appreciate your understanding.

2. Processing Time: Getting Your Order Ready for Its Journey

Once you’ve placed your order, our team gets to work! We typically need 1-2 business days to process your order. This includes:

  • Verifying your order details.
  • Carefully inspecting your chosen electric fireplace.
  • Packaging it securely for its journey to you.

We know you’re excited to receive your order, and we promise to get it ready as quickly as possible without compromising on quality.

3. Shipping Methods and Timeframes: On Its Way to You!

We partner with reliable carriers to ensure your order arrives safely and on time. You can expect your order to arrive within 3-5 business days after it has been processed. So, from the moment you click “order” to the moment you’re enjoying the cozy warmth of your new fireplace, it’s generally just 4-7 business days!

4. Shipping Costs: FREE!

That’s right, we offer FREE SHIPPING on all orders, regardless of the amount!

5. Shipping Restrictions: Where We Deliver

Currently, we only ship to addresses within the United States. Due to the size and delicate nature of our electric fireplaces, we don’t currently ship internationally. We apologize for any inconvenience this may cause.

6. Order Tracking Information: Keep an Eye on Your Delivery!

Once your order ships, we’ll send you a confirmation email with a tracking number. You can use this number to track your package’s progress online and see its estimated delivery date. Stay informed every step of the way!

7. Delivery Issues and Solutions: We’re Here to Help!

We strive for a smooth and hassle-free delivery experience. However, if you encounter any issues, such as:

  • Damaged packaging
  • Missing items
  • Delivery delays

Please don’t hesitate to contact us! Our friendly customer service team is here to help resolve any issues promptly and efficiently. You can reach us at +1 (801) 566-0666 or via email. We’ll work with you to find a solution that meets your needs.

Your satisfaction is our top priority!

8. Holiday and Weekend Shipping: Planning Ahead

Please note that shipping times may be slightly longer during peak holiday seasons and weekends. We appreciate your patience during these times. We’ll always do our best to get your order to you as quickly as possible.

9. Special Handling Instructions: Let Us Know!

If you have any specific delivery instructions, such as needing to schedule a delivery time or requiring a signature upon delivery, please let us know in the order notes during checkout. We’ll do our best to accommodate your requests.

10. Contact Information for Shipping Questions: We’re Just a Call Away!

If you have any questions about our shipping policy or need assistance with your order, please don’t hesitate to contact us:

Return and Refund Policy

Return and Refund Policy

Trendowin LLC: Our Promise to You – Easy Returns & Exchanges! 

At Trendowin, we want you to absolutely love your electric fireplace! We’re so confident you’ll be delighted with your purchase that we offer a hassle-free 30-day return policy with FREE return shipping! Your satisfaction is our top priority. If for any reason you’re not completely happy, we’re here to make it right. Think of it as our “Cozy Comfort Guarantee.”

1. Return Policy Overview: Your Peace of Mind

We understand that sometimes things don’t work out. That’s why we’ve made our return policy as simple and straightforward as possible:

  • 30-Day Window: You have a full 30 days from the date of delivery to decide if your Trendowin electric fireplace is the perfect fit for your home.
  • FREE Returns: We’ll cover the cost of return shipping! No hidden fees, no surprises.
  • Quick Refunds: We process refunds quickly, so you won’t be waiting long to get your money back.
  • Easy Exchanges: Need a different style or color? We make exchanges a breeze.

2. What Can Be Returned? (The Fine Print, Made Easy)

We want to be transparent about what can be returned. Generally, we accept returns on items that meet the following conditions:

  • In Original Condition: The item must be returned in its original packaging with all included accessories, manuals, and components.
  • Unused: The electric fireplace should be unused and free from any signs of wear and tear. A quick test run is fine, but please don’t use it extensively.
  • Securely Packaged: Please repack the item carefully to prevent damage during shipping. Use the original packaging if possible.

3. Return Process: Simple Steps to Return Your Item

Returning your electric fireplace is easy! Just follow these simple steps:

  1. Contact Us: Email us at support@trendowin.com or call us at +1 (801) 566-0666 (9 AM – 6 PM EST, Monday-Friday) to initiate your return. Please provide your order number and the reason for your return.
  2. Receive Your Free Return Label: We’ll email you a prepaid return shipping label.
  3. Pack Your Item: Carefully pack the item in its original packaging (if possible) or a sturdy box.
  4. Attach the Label: Affix the prepaid return shipping label to the outside of the package.
  5. Drop Off Your Package: Take the package to the designated shipping carrier (e.g., FedEx, UPS).

4. Refund Methods and Timeframes: Getting Your Money Back

Once we receive your returned item and verify that it meets our return conditions, we’ll process your refund promptly.

  • Refund Method: Your refund will be issued to the original payment method used for the purchase.
  • Processing Time: Please allow 7 business days for the refund to appear in your account. We’ll send you an email notification once the refund has been processed.

5. Exchange Policy: Find Your Perfect Match!

Want to exchange your electric fireplace for a different style, color, or size? No problem! Here’s how:

  1. Contact Us: Email us at support@trendowin.com or call us at +1 (801) 566-0666 to let us know you’d like to make an exchange. Please specify the item you’re returning and the item you’d like to receive in exchange.
  2. Return Your Item: Follow the return process outlined above to return the original item.
  3. New Item Shipped: Once we receive your returned item, we’ll ship out the new item you requested (subject to availability). You’ll receive a shipping confirmation email with tracking information.

We’re happy to help you find the perfect electric fireplace for your home! 

6. Return Shipping: It’s On Us!

That’s right – return shipping is FREE! We’ll provide you with a prepaid return shipping label to make the process as convenient as possible. Just print the label, attach it to your package, and drop it off at the designated shipping carrier.

7. Damaged or Defective Items: We’ve Got You Covered

If you receive a damaged or defective item, please contact us immediately at support@trendowin.com or+1 (801) 566-0666. We’ll work with you to resolve the issue as quickly as possible. This may involve a replacement, repair, or full refund.

Please provide photos of the damage or defect to help us expedite the process.

8. Non-Returnable Items: A Few Exceptions

While we strive to accommodate all returns, there are a few exceptions:

  • Customized Items: Items that have been customized or personalized cannot be returned.
  • Items Damaged by Misuse: Items that have been damaged due to misuse, negligence, or improper installation are not eligible for return.

9. International Returns (Currently Not Available)

At this time, we only accept returns from customers within the United States. We apologize for any inconvenience this may cause.

10. Contact Information for Return Questions: We’re Here to Help!

If you have any questions about our return policy or need assistance with a return, please don’t hesitate to contact us:

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